About UsBringing you Ethical beauty
Our aim is to bring you the best in ethical beauty! Built from a passion for cruelty-free makeup and skincare, we offer a selection of vegan, non-toxic, natural and organic beauty products.
We seek out natural and ethical alternatives to provide guilt-free, luxurious & safe beauty products. Our aim is to get others to make the switch to ethical alternatives including cruelty-free!
Based in Auckland & founded in March 2015 by two animal lovers, Matt and Fiona, we are proud to be 100% New Zealand owned and operated.
Shipping & Returns
Shipping is free New Zealand wide for all orders over $50. We currently only ship within New Zealand and do not charge extra for rural addresses. For all orders under $50, a standard flat rate of $5 for shipping applies.
All orders will be shipped the following working day. If you place your order on a Friday or over the weekend, it will be sent the following week on Monday. Once your item has been shipped, you’ll receive an email with your tracking code so you can track the progress of your order.
We ship via Go Sweet Spot using Post Haste or Castle Parcels courier services. For shipping within the North Island, you should receive your order within 1-2 working days, and for the South Island 2-4 business days following collection by the courier. However as with all couriers, there can be unexpected delays. Keep an eye on progress using your tracking code and get in touch with us if you have any concerns.
If you wish to return a product, you must do so within 30 days from the original purchase date for a full refund of the purchase price, minus shipping. Approved refunds will be credited to the credit card used for payment. Customers who have made payments made via internet banking will need to provide their New Zealand bank account details before the refund can be processed.
Unfortunately, we cannot accept returns of opened and used products due to hygiene reasons. To request a return, please fill out our contact form using the link below:
Ordering with us
You can pay for your order with credit or debit card via PayPal or Stripe. If you don’t have a debit or credit card, you can select the bank transfer option at the checkout for internet banking and follow the instructions at the checkout.
We keep your information safe by maintaining a high level of internet security, SSL certifications and allowing only essential personnel access.
SHOPPING WITH STELLA BEAUTY
Free Shipping in NZ
Spend $50 or more on your order and get free shipping anywhere in New Zealand. Standard $5 rate for orders under $50.
Shop our special vegan beauty category. Every product in this category is guaranteed to be 100% vegan.
Create an account with us so you can earn points with every purchase to redeem on future orders!