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Stella Beauty

Our Story

Our aim is to bring you the best in ethical beauty! Built from a passion for cruelty-free makeup and skincare, we offer a selection of vegan, non-toxic, natural and organic beauty products. We seek out natural and ethical alternatives to provide guilt-free, luxurious & safe beauty products. Our aim is to get others to make the switch to ethical alternatives including cruelty-free!

We are a small New Zealand business based in Auckland & founded in March 2015 by two animal lovers, Matt and Fiona. We are proud to be 100% New Zealand owned and operated, providing beauty products to our customers nationwide.

Fiona

Founder

Stella Beauty

Shopping with Us

New Zealand Wide

Shipping

Shipping is free New Zealand wide for all orders over $75. We currently only ship within New Zealand. For all orders under $75, a standard flat rate of $6 urban and $8 rural for shipping applies.

All orders will generally be shipped the following working day. If you place your order on a Friday or over the weekend, it will be sent the following Monday.  Once your item has been shipped, you'll receive an email with tracking details so you can track the progress of your order.

We ship via Go Sweet Spot using Post Haste, Castle Parcels, NZ Couriers services. For the North Island, under normal circumstances, you should receive your order within 1-3 business days once collected, and for the South Island 2-5 business days following collection by the courier. Please allow an extra 2 business days for rural delivery.

Shipping

New Zealand Wide

Shipping

Shipping is free New Zealand wide for all orders over $75. We currently only ship within New Zealand. For all orders under $75, a standard flat rate of $6 urban and $8 rural for shipping applies.

All orders will generally be shipped the following working day. If you place your order on a Friday or over the weekend, it will be sent the following Monday.  Once your item has been shipped, you'll receive an email with tracking details so you can track the progress of your order.

We ship via Go Sweet Spot using Post Haste, Castle Parcels, NZ Couriers services. For the North Island, under normal circumstances, you should receive your order within 1-3 business days once collected, and for the South Island 2-5 business days following collection by the courier. Please allow an extra 2 business days for rural delivery.

Payment

Ordering with Us

Payment

You can pay for your order with credit or debit card via PayPal or Stripe. If you don’t have a debit or credit card, you can select the bank transfer option at the checkout for internet banking and follow the instructions at the checkout.

We keep your information safe by maintaining a high level of internet security, SSL certifications and allowing only essential personnel access.

Packaging

Only the Best

Sustainable Packagaing

We use sustainable, eco-packaging to send your order. This means either a cardboard box or compostable courier bag with eco-wrap paper cushioning, utilising Go Sweet Spot and r3pack.

Returns

Faulty product

Returns

If you wish to return a product due to a fault, you must do so within 30 days from the original purchase date. Approved returns will be either replaced or refunded to the credit card used for payment. Customers who have made payments made via internet banking will need to provide their New Zealand bank account details before a refund can be processed.

Unfortunately, we do not accept returns for change of mind and cannot accept returns of opened and used products due to hygiene reasons. To request a return, please fill out our contact form using the link below:

Rewards

Look good, feel great, earn

Reward Points

Create an account with us so you can earn points with every purchase to redeem on future orders!

Did you know you can earn reward points every time you shop with us? ❤ As part of our loyalty programme, just create and account with us and be sure to be signed in when you place your order. You'll earn points on every purchase which can be redeemed as $ on future orders!

 

You get 10 points for every dollar spent.
Every 200 points (or $20 spent) = $1 to redeem.

Shopping With Stella Beauty

Our Store

Free Shipping House Icon

Free Shipping

Spend $50 or more on your order and get free shipping anywhere in New Zealand. Standard $5 rate for orders under $50.

Vegan Products Icon

Vegan Products

Shop our special vegan beauty category. Every product in this category is guaranteed to be 100% vegan.

Earn Reward Points Icon

Earn Rewards

Create an account with us so you can earn points from every product you purchase to redeem on future orders!

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